My wife occasionally has had a hard time getting the shift lever on our 2002 S-type to move from Park into Reverse. At the best of times it is a bit balky. This morning my wife called from downtown to announce that she couldn’t get the selector into reverse, no matter what she tried. After some discussion, I advised her to pull on it with some substantial force. She was skeptical, not wanting to be responsible for breaking anything, but eventually agreed and was successful.
What is amiss here and how do I fix it.