BAS UK: Simply communicate

E-Type
1

I have been patiently waiting for my interior order from BAS UK. Advertised to take 6-8 weeks for completion from the time of order (30 May). I have emailed twice now and received nothing in return. Just looking for a status update.

Any one here have a POC there?

2

I am amazed. Ask for Steve Evans.

+44 (0)163 387 3664 .

3

I found them to not be strong on communication, but very reliable. They contacted me once to verify the order, then it just showed up about 6 weeks later.

4

If my math skills are up to snuff May 30th until today (June 26) is less than 4 weeks… Give them the time they quoted and then contact them if there is no action.

2 Likes
5

Thanks for the replies. I did receive an email this morning. No real update…but a promise to check on it and get back to me…that is all I am looking for.

The confirmed purchase date was 30 April…not 30 May as previously stated in error.

I will wait a reasonable amount of time…again…and see what comes my way…then perhaps ring Steve Evans. Thanks for that number Peter.

6

It will be worth the wait .
Bart Gessner was my contact :bgessner.basjag@telus.net

Mark

7

Thanks for the encouraging words Marco…as well as the additional contact info.

8

Marco, that email is not for BAS in Wales, UK. Telus.net is a Canadian ISP - different company.

9

Oops, I believe I picked the wrong contact from the other BAS company from when I was pricing the kits. My apologies Dave.

I’ll look again but I didn’t make a mistake from whom I purchased the kit : BAS UK and …it is worth the wait

Thank you Peter

Mark

10

Email notification this morning that my order will “dispatch” on Monday!!

As advertised…6-8 weeks.

11

Same contact as Pete , I was also in contact with Tracy Evans as well.

Steve Evans

BAS International

www.bas-international.com

01633 873664

Again, apologies for the confusion.

Marco