One of the things that I do is monitor the outgoing mails for bounce messages. It has come to my attention that some users are not getting their “Forgot Password” because their ISP is bouncing our emails.
There are a few reasons for this, here is an incomplete list (there are a staggering number of ways to get our emails to bounce):
Your inbox is full. Please do something about this.
You tell the system to send a forgot password to an email address which does not exist. (you can type, or mistype, anything that looks like an email address in the field)
You have marked mails from jag-lovers.com as spam, and this information has been fed back up to your ISP, who have now blacklisted us.
If you, or anyone you know, is not getting their forgot password emails from our server, then please contact me at helpme@jag-lovers.com and I will help to resolve the issue.