In reply to a message from Les Halls sent Tue 22 May 2012:
There are only two possible outcomes.
‘‘We have Liftoff’’, or
‘‘Houston, we have a problem’’.
Some years ago when i was gainfully employed, we had a phone system at a
large local hospital crash.
The tech on site called me on his cell phone and I got a service
recovery team phone bridge started. This was standard operating
practice for a major outage.
As I was talking the tech through restarting the PBX, I was telling him
what to see on the display during various stages of reboot.
At one point, one of the managers online with us asked, “Houston do we
have liftoff?”
I was puzzled by his comment as everything on the bridge was being
written down for submission to the customer. I asked politely, “Excuse
me, what does that mean?”
He said, “You are so calm in face of a disaster, does this mean we have
a clean restart?”
I calmly said, “We are working it by the book. Would it make service
restoration go any faster if I jumped up and down and screamed?”
Needless to say, my reputation went up a couple of notches and the
managers went down.
Probably the closest I’ll ever come to a shuttle liftoff. 
George Cohn
'70 OTSOn 5/22/2012 9:34 AM, John Walker wrote:
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